Shipping policy

Shipping Policy

1. Processing Times

Our standard processing time is 2–3 business days.

Busy Periods: During high-demand periods, processing may take up to one week.
Check-In: If you have not received a shipping confirmation email after 7 business days, please reach out to us at tinystarr@tinystarr.com so we can look into the status of your order.

2. Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery timelines depend on the carrier and the shipping method selected.

3. Lost Packages & Shipping Errors

We want to ensure you receive what you paid for. If your package is lost in transit or if there is a mistake with your delivery (e.g., wrong items received, delivered to the wrong place), please contact us immediately.

Replacements: Once we verify the shipping error or confirm the package is lost with the carrier, we will prioritize getting a replacement processed and shipped to you at no additional cost.